Contact

Contact TIAP Hardware

Send us the form below and the TIAP team will get back to you.

Visit the store

Send an enquiry

We reply by phone or WhatsApp.

What happens next: your enquiry goes to the TIAP team, who reply by phone or WhatsApp.

Questions

Frequently asked.

Are the prices on the website final?
They are our current list prices. Prices can change, so we confirm the price of every item before you pay.
Can I order on WhatsApp?
Yes. Message the TIAP line with what you need. The assistant answers price and availability questions at any hour, and a person at TIAP confirms the order.
Which languages can I use?
English, Kiswahili or Sheng: the WhatsApp assistant answers in the language you write in.
Will I get a receipt?
Yes. Every recorded sale or payment is followed by a PDF receipt sent to your WhatsApp.
I have an account with TIAP. Can I check my balance?
Yes. Message the WhatsApp line from the phone number registered on your account and ask for your balance.
Do you stock items that are not on the website?
The website lists our catalogue. If you need something that is not listed, send an enquiry and we will tell you honestly whether we can help.